Need Phone System Hacks for your Business? Six Signs That Say ‘YES’
As your business grows and develops, you’ll need a telephone system that has the robust capabilities and functionalities that can match its pace. However, the investment in telephony solutions can be hard to justify if your existing phone system is well enough to “hack it.”
With that said, there are many circumstances where keeping your old and outdated phone system can hurt your business. Here are six signs that it’s time to invest (you can also finance) in a new phone system as you head deeper into 2018:
Moving Your Office
If you’re moving, it’s a good idea to get a new phone system. Moving your old system will require you to uninstall the system and install it into the new location. Not only is this time consuming, you’ll have to spend a respectable amount of money to hire a professional for the whole process, which might also include cabling or wiring of some sort—so just be sure to explore all your options if you are moving.
You Need More Features and Functionality
At a certain point, you’ll need to go with a phone system that can do more than just take calls and messages. Going with a system that allows for teleconferencing, auto-attendant and redirect options, and advanced voicemail system can improve sales, communication and the overall customer experience.
Help! We are at Maximum Capacity!
Traditional phone systems have a limited capacity. It can really get expensive if you need extra lines due to reaching maximum capacity. In this situation, it might be better to switch to a VoIP phone system as there is no need to install additional lines and can be scaled affordably.
You are Receiving More Calls due to Business Growth
This sounds good, but if your business is growing and your existing phone system cannot receive the incursion of calls, then it’s time to get a new system. You’ll need a telephony solution that can handle call volume and be able to redirect calls so that your customers and clients remain satisfied.
Your Phone Bill needs a ‘Hack of its Own’
While landlines are reliable, the monthly costs can really get out of control if you are paying for monthly lines. Going with a VoIP phone system may be the better alternative if you want to save money and have access to a reliable, fast-speed internet service provider. With VoIP, there is a flat monthly fee depending on how many numbers you want and no add-on costs for basic features like call waiting, call transferring, caller ID, etc.
You’re Setting Up an In-House Customer Support Department or Setting Up a Call Center
If you want to set up an in-house customer support department or a marketing call center, it’s time to elevate your phone system. You need telephony solutions that provide advanced features and functionality to automate various aspects of customer support and maximize the effectiveness of your marketing campaigns.
If any of these signs resonate with you, then look to ACD Telecommunications. We have helped many California businesses set up their phone systems. We offer multiple digital VoIP system solutions that all are provided with a 7-year, no questions asked warranty, inclusive of the basic to advanced features you need to run your business. Our systems can also be easily managed through a user-friendly web interfaces. To learn about our services, go to: www.acdtele.com or contact Greg Hudson at firstname.lastname@example.org